Contact Centre Network Support Engineer- Genesys in Pune,Hyderabad

  • Exp. Jobs
  • Full Time
  • IT/Software Jobs
  • Pune,Hyderabad
  • 4 - 9 years

Harel Consulting



should be ready to work with service operations team to support Contact Centre activities of telecoms infrastructure.

should be versed with Contact centre technologies like Genesys Primarily (or different like Cisco, Avaya, Nortel, Amazon Connect) and having information of recording infrastructure like Verint / Nice will be

Is liable for Supporting & coordinating L2/L2.5 incidents and patching activities, follow testing procedures post completion of patching activities as extra responsibilities


Job type : Full Time
Job Role : Technical Support Engineer
Job class : IT/Software
Hiring method : Interview
Eligibility : (4-9 Years) Experience

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